Why work with me?
Mac Help is a one-man technology firm based in the Tri-City area of Mid-Michigan, run by me, Amer Mall.
I have been in the information technology arena for 20 years and a major part of that time has been in customer support. I enjoy helping people solve problems with computers and technology. As much as computers are supposed to make our lives easier, they sometimes have the opposite effect and can be very frustrating. My goal is to cut through the confusion and help you have an enjoyable experience. The enjoyable experience part is the reason why I concentrate on the Apple platform. I have been using Apple products for more than 10 years and I find it to be the best personal computing experience out there. It offers quality solutions that get the tech out of the way and lets the user get things done!
I keep my business small because it helps me stay connected to my clients and offers time to research quality solutions. I have found this type of direct interaction tends to help them feel more confident and in control of their technology solutions.
All services are billed at $50.00 an hour.